Shipping & Delivery Policy

Last Updated: 25 September 2025

At Simplifi Nest, we are committed to delivering your products quickly, safely, and reliably. This Shipping & Delivery Policy outlines our practices, timelines, and customer responsibilities related to shipping.

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • If there are delays due to stock availability or other unforeseen issues, customers will be notified via email/WhatsApp.

2. Shipping Methods & Timelines

  • We work with trusted courier partners to ensure safe delivery.

  • Estimated delivery timeline: 3–10 business days, depending on your pin code and product availability.

  • Metro cities: usually 3–5 days.

  • Tier-2 & Tier-3 cities/rural areas: 7–10 days.

  • During peak seasons (festivals, sales), delivery times may be longer.

3. Shipping Charges

  • Free shipping may be offered on select products or orders above a certain value (as displayed on the website).

  • Orders below the free-shipping threshold may include a standard delivery fee, shown at checkout.

  • Cash on Delivery (COD) orders, if available, may attract additional service charges.

4. Order Tracking

  • Once dispatched, customers receive an email/WhatsApp/SMS notification with tracking details.

  • Orders can be tracked via our website or the courier partner’s tracking portal.

5. Delivery Attempts

  • Couriers will attempt delivery up to 3 times.

  • If the customer is unavailable, the order may be marked as “undelivered” and returned to our warehouse.

  • Re-delivery can be arranged, and additional charges may apply.

6. Change of Shipping Address

  • Address changes can be requested before dispatch by contacting info@simplifinest.com or WhatsApp.

  • Once shipped, address changes are not possible.

7. Damaged, Missing, or Wrong Deliveries

  • If your order is received in a damaged condition, has missing parts, or you received the wrong item, report it within 48 hours of delivery.

  • Provide photos/videos of the package and product to info@simplifinest.com or WhatsApp.

  • Claims raised beyond 48 hours may not be accepted.

8. International Shipping

  • Currently, Simplifi Nest does not offer international shipping.

  • We only ship within India.

9. Delays in Delivery

While we strive for timely deliveries, certain factors may cause unavoidable delays, such as:

  • Weather conditions or natural calamities.

  • Strikes, lockdowns, or transportation disruptions.

  • Inaccurate or incomplete shipping addresses provided by the customer.
     Simplifi Nest shall not be held liable for such delays beyond our control.

10. Customer Responsibilities

  • Ensure the delivery address, pincode, and contact number provided are accurate.

  • Be available at the time of delivery, or authorize someone to receive the order on your behalf.

  • Refusal of delivery without valid reason may result in cancellation and re-delivery charges.

11. Contact Us

For shipping-related queries, contact us:

Minimalistic Nest Decor India Private Limited
 (Brand Name: Simplifi Nest)
 Registered Address: Sr No 21, Gurukrupa Soc, Keshav Nagar, Mundwa, Pune – 411036
 📧 Email: info@simplifinest.com